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We offer a SATISFACTION GUARANTEE on every sewing machine and we sell. The sewing machines we sell will sew everything we advertise them to sew.  Please ask questions before you buy.  We are here to help you:) and to make sure you get the right sewing machine for your sewing needs.  If you are not happy with your purchase ~ just send it back to us in the SAME CONDITION you received it,   INCLUDING ALL of the accessories and the ORIGINAL boxes and packaging.  We will cheerfully refund your purchase price less a 10% restocking fee (which covers the original shipping charges).  Buyer is responsible for paying the return shipping charges, including insurance. Ralph & Brenda ~ lotathings ~ 800-300-1917