Frequently Asked Questions

FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: Shipping costs are figured by the invoice total:

Up to $49.99 = $10.00 shipping
$50.00-$94.99 = $15.00 shipping
ALL ORDERS OVER $95.00 SHIP FOR FREE
Final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: Who do I contact if I have questions?
A: Feel free to call us TOLL FREE at 1-800-300-1917 or you can

CLICK HERE to email us at lotathings@aol.com

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